Over the past 6–9 months we’ve been spending a lot of time gathering insights from a lot of different places. Adult carers; young carers; third sector partners; health and social care colleagues; employers; the general public — the list goes on. We’ve used interviews; surveys; desktop research and more. …


Over the next few weeks we’ll be releasing a series of blog posts entitled ‘Working Together’. This has a double meaning — not only are the posts co-authored by the Carers’ Centre and Digital Wonderlab, they also detail how we have worked in partnership on the development of the Carers’…


It’s always a little challenging to come back in from 2 weeks of leave and this week has been no different! However it’s been great to get back in to the swing of things and discover what’s been happening whilst I was off, which has given me some great reflections…


There’s been a lot to reflect back on this week with our web discovery phase in full pelt. Here are 3 key learnings from the whirlwind week it was!

User testing is harder than it looks

  • Finding testers can be a challenge! It was much harder than I thought to…


Three positive reflections and a question in my weeknotes this week…..

3D learn share crossword
  • Yet again, this week has shown the benefits of sharing learning, or at least the benefits I get when other people share learning with me! Through CAST’s Coffee Connections I was linked up with Nicky Skeels from Mencap. I…


Illustration of 6 runners in a race, with different coloured tops

I’m not entirely sure how we got to half way through August when the last time I looked it was mid July….. There’s been a lot going on —design sprints; wireframes; prototypes; research, research and more research. The pace is quite intense, but it feels like a relay which makes…


2 more weeks, lots more learning! Here are my top 3 takeaway’s from the last fortnight, which all focus on users:

  • It’s interesting how a slight tweak can make all the difference. We’ve been grappling with how to create clear, agile plans to keep us focussed on our goals and…


The last week of June and first week of July rolled in to one have been jam packed, so I thought I’d do a ‘the good, the bad and the beautiful’ weeknote to be a bit different!

The good


A far less busy week this week, mainly as I’m taking a much needed rest day. There were 2 key highlights though: a team catch up and planning for change.

Long overdue, for the first time our entire ‘digital team’ managed to get together in the same (virtual) space! Our…


Whilst I should reflect back over the whole week I’m actually only going to reflect back on two brilliant conversations I had this morning with some inspirational individuals: Hannah Schweimm from RNID and James Townsend from Mobilise.

Hannah is doing some fantastic work growing the engagement RNID have locally with…

Janine Woodward-Grant

Deputy Chief Executive & Digital Lead at B&NES Carers' Centre #tech #carers #community

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store